ordering process


At Geiger Edelmetalle you can buy precious metals conveniently and safely. You can find information about current prices in our price list. These are currently adjusted every 5 minutes to the current development of commodity prices. Table transactions are even possible anonymously in our branches up to an amount of CHF 15,000 per person.

  1. Selection of the precious metal products

    Choose your desired product at our Online Shop, at our price list or contact our consulting team for advice.

  2. Ordering

    You can buy precious metals with ease and convenience via telephone: +41 434 11201-0 or you create a customer account at our online shop, this way you can buy precious metals round the clock.

  3. Fixation of the price

    If you place an order via our web store during our business hours (Mon-Fri 9 am to 5 pm), you will receive an order confirmation by e-mail. Subsequently, we will send you (Mon-Fri 9 am to 5 pm) a binding order confirmation. With the delivery of this order confirmation, the prices are bindingly agreed and the order is legally binding. After receipt of the order confirmation, no adjustment or cancellation is possible. Please understand that orders sent shortly before the end of opening hours may not be processed until the next day.

  4. Ordering via advance payment

    You will receive our bank account details with the order confirmation. This gives you the option of transferring the order value to our account in advance. Receipt of your payment will be confirmed to you by e-mail. If your desired goods are in stock, they will be packed under camera surveillance after receipt of payment and sent to the desired address. Mailings under 10'000.- CHF are usually sent by Swiss Post with priority and signature.
    Orders over 10,000.- CHF are sent in several postal packages. Orders over CHF 10,000 that cannot be divided into several parcels (e.g. 1 kg of gold) are sent with the cash-in-transit provider Helveticor and and will be happy to provide you with a customised offer .

  5. Ordering with collection by the customer

    In our offices in Niederglatt or St. Margrethen you are welcome to pick up your goods personally against cash payment or bank transfer made in advance. To avoid storage & insurance costs we ask you to pick up your goods within 10 days. In the case of a pickup, we ask you to make an appointment by phone or e-mail in advance to avoid possible waiting times. Cash payment is possible for self-collection. You can select "Cash on collection" during the ordering process in our online store.

 

If you have any questions about transacting a purchase or sale, do not hesitate to contact us.