Data protection declaration

In cases in which we wish to refuse to conclude contracts with data subjects in the future due to misuse, payment default or for similar legitimate reasons, we reserve the right to retain the surname, first name, address and e-mail address of a data subject as well as the personal data relating to the circumstances of the case in question in our own interest on the basis of Article 13 paragraph 1 FADP.

III. Contact

Data protection officer:

Geiger Edelmetalle AG
Grenzstrasse 14
9430 St. Margrethen SG
SWITZERLAND

Tel.: office Niederglatt: +41 (0)43 411 20 10; office St. Margrethen: + 41 (0)71 747 50 20
E-Mail: info@geiger-edelmetalle.ch

The EU Data Protection Officer of the controller is:

Attorney Jan Marschner
Markt 9
04109 Leipzig
GERMANY

E-Mail: jm@datenschutzbeauftragter-leipzig.de
Tel.: +49 (0)341 – 26 18 93 73

IV. Purpose of data processing

We use personal data to communicate with you; to evaluate, conclude and process transactions with you, to operate the website, for billing, or for market research and marketing, for example to analyze our customer base or to contact you by post, e-mail or newsletter. The processing of the personal data from the input mask serves us to process the contact. Temporary storage of the IP address by the system is necessary to enable delivery of the website to the user's computer. For this purpose, the user's IP address must remain stored for the duration of the session.

V. Scope of data processing

1. Scope of the processing of personal data

Each time our website is accessed, our system automatically collects data and information from the computer system of the accessing computer. The following data is collected: Information about the browser type and version used The user's operating system The user's internet service provider The IP address of the user Date and time of access Websites from which the user's system accesses our website Websites that are accessed by the user's system via our website In addition, the following data is stored in a web server log file Time of access, IP of the user, browser data of the user, amount of data transferred, status of the request. The aforementioned data is received and stored exclusively by our technical service provider, Viosys AG, Karl-Heine-Straße 20, 04229 Leipzig.

2. Use of cookies

Our website uses cookies. These are small text files that make it possible to store specific user-related information on the user's device while they are using the website. Cookies make it possible, in particular, to determine the frequency of use and number of users of the pages, to analyze the behavior of page use, but also to make our offer more customer-friendly. Cookies remain stored at the end of a browser session and can be called up again when you visit the site again. If you do not wish this to happen, you should set your Internet browser to refuse to accept cookies.

3. Contact form and e-mail

There is a contact form on our website that can be used to contact us electronically. If a user makes use of this option, the data entered in the input mask will be transmitted to us and stored. At the time the message is sent, the user's IP address and the date and time of registration are also stored. Alternatively, it is possible to contact us via the e-mail address provided. In this case, the user's personal data transmitted with the e-mail will be stored. The data will not be passed on to third parties in this context. The data is used exclusively for processing the conversation.

4. Newsletter, postal advertising

Postal advertising

You can subscribe to a free newsletter on our website. All you need to do is enter your e-mail address.

 The following data is stored:

 IP address of the accessing computer

 Date and time of registration

Postal advertising

In addition, we reserve the right to use your first name, surname and postal address for our own advertising purposes, e.g. to send you interesting offers and information about our products by post. This serves to safeguard our legitimate interests, which predominate in the context of a balancing of interests, in a promotional approach to our customers in accordance with Art. 13 para. 1 FADP. The advertising mailings are provided as part of processing on our behalf by a service provider to whom we pass on your data for this purpose. The storage and use of your data can be terminated by the user concerned at any time using the contact details in Section III.

5. Orders via website

You can register as a customer for future orders via our website. When you place an order, we collect the following data in both cases:

• Private customer or corporate customer
• Title, first name, last name
• E-Mail adress
• Date of birth
• Telephone
• Address, delivery address if different from invoice address

6. Web analysis

Google Analytics

This website uses the “Google Analytics” service, which is offered by Google Inc. (1600 Amphitheater Parkway Mountain View, CA 94043, USA), to analyze how users use the website. The service uses “cookies” – text files that are stored on your device. The information collected by cookies is usually sent to a Google server in the USA and stored there. IP anonymization applies on this website. The user's IP address is shortened within the member states of the EU and the European Economic Area. This shortening means that your IP address is no longer linked to a person. As part of the order data agreement that the website operators have concluded with Google Inc., Google Inc. uses the information collected to create an evaluation of website usage and website activity and provides services related to Internet usage. You have the option of preventing cookies from being stored on your device by making the appropriate settings in your browser. There is no guarantee that you will be able to access all functions of this website without restrictions if your browser does not allow cookies. You can also use a browser plug-in to prevent the information collected by cookies (including your IP address) from being sent to Google Inc. and used by Google Inc. The following link takes you to the corresponding plugin: https://tools.google.com/dlpage/gaoptout?hl=de Here you can find further information on data use by Google Inc.: https://support.google.com/analytics /answer/6004245?hl=en

Google Ads and Google Conversion-Tracking

We use the online advertising program Google Ads on our website. Google Ads is an online advertising program from Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. As part of Google Ads, we use so-called conversion tracking. If you click on an ad placed by Google, a cookie is set for conversion tracking. Cookies are small text files that the Internet browser stores on the user's computer. These cookies expire after 30 days and are not used to personally identify users. If the user visits certain pages on this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to this page. Each Google Ads customer receives a different cookie. The cookies cannot be tracked across Google Ads customers' websites. The information collected using the conversion cookie is used to create conversion statistics for Google Ads customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, you will not receive any information that can be used to personally identify users. If you do not want to participate in tracking, you can object to this use by easily deactivating the Google Conversion Tracking cookie via your Internet browser under user settings. You will then not be included in the conversion tracking statistics. The storage of “conversion cookies” and the use of this tracking tool are based on Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising. If appropriate consent has been requested (e.g. consent to the storage of cookies), processing is carried out exclusively on the basis of Art. 6 Para. 1 lit. a GDPR; consent can be revoked at any time. You can find more information about Google Ads and Google Conversion Tracking in Google's data protection regulations: https://policies.google.com/privacy?hl=de. You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when you close the browser. If cookies are deactivated, the functionality of this website may be restricted.

Facebook Pixel

This website uses Facebook visitor action pixels to measure conversions. The provider of this service is Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. However, according to Facebook, the data collected will also be transferred to the USA and other third countries. This allows the behavior of site visitors to be tracked after they have been redirected to the provider's website by clicking on a Facebook ad. This allows the effectiveness of Facebook advertisements to be evaluated for statistical and market research purposes and future advertising measures to be optimized. The data collected is anonymous for us as the operator of this website; we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes in accordance with the Facebook data usage guidelines. This allows Facebook to enable the placement of advertisements on Facebook pages as well as outside of Facebook. As the site operator, we cannot influence this use of data. The use of Facebook pixels is based on Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in effective advertising measures, including social media. If appropriate consent has been requested (e.g. consent to the storage of cookies), processing is carried out exclusively on the basis of Art. 6 Para. 1 lit. a GDPR; consent can be revoked at any time. Data transfer to the USA is based on the EU Commission's standard contractual clauses. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum and https://de-de.facebook.com/help/566994660333381. You can find further information on protecting your privacy in Facebook's data protection information: https://de-de.facebook.com/about/privacy/. You can also deactivate the “Custom Audiences” remarketing function in the ad settings area at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. To do this you must be logged in to Facebook. If you do not have a Facebook account, you can deactivate Facebook usage-based advertising on the European Interactive Digital Advertising Alliance website: http://www.youronlinechoices.com/de/praferenzmanagement/.

7. Plugins and Tools

Google Maps

This website also uses the “Google Maps” service, a service provided by Google LLC (1600 Amphitheater Parkway, Mountain View, CA 94043, USA) to display maps or map sections and thus enables you to conveniently use the map function on the website . By visiting the website, Google receives the information that you have accessed the corresponding subpage of our website. In addition, the data mentioned in the “PROVISION OF THE WEBSITE” section is transmitted to Google. This occurs regardless of whether Google provides a user account through which you are logged in or whether there is no user account. If you are logged in to Google, your data will be assigned directly to your account. If you do not want your profile to be associated with Google, you must log out before activating the button. Google saves your data as usage profiles and processes them for the purposes of advertising, market research and/or the needs-based design of its website. Such an evaluation is carried out in particular (even for users who are not logged in) to provide tailored advertising and to inform other users of the social network about your activities on our website. The legal basis for processing is Article 6 Paragraph 1 Sentence 1 Letter f) GDPR. The processing serves to make our website more attractive and to offer you additional services. We have no knowledge of how long Google stores your data and have no ability to influence it. Further information on the purpose and scope of processing by the plug-in provider can be found in the provider's data protection declarations. There you will also find further information about your rights in this regard and setting options to protect your privacy: http://www.google.de/intl/de/policies/privacy. Google also processes your personal data in the USA and is subject to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. Further information on the terms of use of Google Maps can be found at https://www.google.com/intl/de_de/help/terms_maps.html.

You have the right to object to processing; to exercise this you must contact Google. Your right to object exists for reasons arising from your particular situation, unless we can demonstrate compelling legitimate reasons for the processing that outweigh your interests, rights and freedoms, and if the processing is for the assertion and exercise of or defense serves against legal claims (Art. 21 Para. 1 GDPR). By changing the settings in your internet browser, you can deactivate or restrict the transmission of cookies. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to fully use all functions of the website.

YouTube

This website embeds videos from YouTube. The website is operated by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. We use YouTube in extended data protection mode. According to YouTube, this mode means that YouTube does not store any information about visitors to this website before they watch the video. However, the extended data protection mode does not necessarily exclude the passing on of data to YouTube partners. This means that YouTube connects to the Google DoubleClick network regardless of whether you are watching a video. As soon as you start a YouTube video on this website, a connection to YouTube's servers is established. The YouTube server is informed which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account. Furthermore, YouTube can store various cookies on your device after starting a video. With the help of these cookies, YouTube can obtain information about visitors to this website. This information is, among other things, used to collect video statistics, improve user experience and prevent fraud attempts. The cookies remain on your device until you delete them. If necessary, further data processing operations may be triggered after starting a YouTube video, over which we have no influence. The use of YouTube is in the interest of an attractive presentation of our online offerings. This represents a legitimate interest within the meaning of Article 6 Para. 1 lit 1 lit. a GDPR; consent can be revoked at any time.

8. Other third party services

In addition to the services listed above, we use the services of the German Geiger Edelmetalle AG, Stromstrasse 6, 04571 Rötha, Germany (“Geiger Edelmetalle Germany”). Geiger Edelmetalle Deutschland provides us with the provision and operation of a virtual working environment and data storage (merchandise management system, banking program, office programs, etc.). Geiger Edelmetalle Deutschland processes your personal master data (e.g. name, address), communication data (e.g. telephone, email), bank data (e.g. account numbers) and contract data.

VI. Length of time

Your personal data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. If the data is collected to provide the website, this is the case when the respective session has ended. The web server log files are stored for 33 days.

VII. Rights of the data subject

Upon request, we will provide each data subject with information about whether and, if so, what personal data about them is being processed (right to confirmation, right to information).

At your request:

• We will delete the personal data concerning you (right to deletion) if one of the following reasons applies:
  
  1. The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.
  2. You revoke your consent and there is no other legal basis for the processing.
  3. Your personal data has been processed unlawfully.
  We will also communicate your request for deletion to third parties to whom we have previously forwarded your personal data.
• we correct the relevant personal data (right to rectification);
• we restrict the processing of the relevant personal data (right to restriction of processing; in this case we will only store your personal data or use it to protect our legal rights or the rights of another person);
• You will receive the relevant personal data in a structured, common and machine-readable format (right to data portability).

To make a request to exercise a right described in this section, use the corresponding function in the email/newsletter sent to you or contact our contact person according to the information in Section III (Contact).

If your application is rejected, we will inform you of the reasons for this. Rejection is permitted, for example, if we refuse deletion in a legally permissible manner, if your personal data is still needed for the original purposes (e.g. when you continue to use our service(s)), if the processing is based on a compelling legal basis (e.g. due to statutory accounting regulations) or if we have an overriding own interest (e.g. in the event of a legal dispute against the data subject).

If you are not satisfied with our response to your request, you have the right to lodge a complaint with a competent supervisory authority (right to complain).